Last modified: January 1, 2025
Bres Communications Co., Ltd. (hereinafter referred to as the "Company") establishes and discloses this Privacy Policy to protect users' personal information in accordance with the Personal Information Protection Act and other relevant laws and regulations, and to promptly address any related grievances.
Article 1 (Items of Personal Information Collected)
The company collects the following personal information to provide its services.
- Inquiry/Consultation Request: Company Name, Contact Person, Phone Number, Email Address
- Consultation Service Application: Company Name, Contact Person, Phone Number, Email Address, Industry, Current System Information
- Request for Introduction Letter: Company Name, Contact Person, Email
- Automatically collected: IP address, cookies, visit date and time, service usage history
Article 2 (Purpose of Collection and Use of Personal Information)
- Service offerings: Counseling, consultation, consulting, solution implementation, etc.
- Customer Management: Identity Verification, Inquiry Handling, Notice Delivery
- Marketing Use: New service announcements, event information (with consent)
- Service Improvement: Service Usage Statistics Analysis, Quality Enhancement
Article 3 (Retention and Use Period of Personal Information)
The company destroys personal information without delay once the purpose of its collection and use has been achieved. However, if retention is required under relevant laws and regulations, the information is stored for the specified period.
- Records related to contracts or withdrawal of subscription: 5 years (Electronic Commerce Act)
- Records concerning payment settlements and the supply of goods, etc.: 5 years (Electronic Commerce Act)
- Records concerning consumer complaints or dispute resolution: 3 years (Electronic Commerce Act)
- Website visit records: 3 months (Communications Secrecy Protection Act)
Article 4 (Provision of Personal Information to Third Parties)
The company does not provide users' personal information to third parties as a general rule. However, exceptions apply when the user has given prior consent, when required by law, or when investigative agencies request such information in accordance with the procedures and methods stipulated by law for investigative purposes.
Article 5 (Entrustment of Personal Information Processing)
- Amazon Web Services (AWS): Cloud server operation and data storage
- HubSpot: Customer Inquiry Management and Marketing Automation
- Channel.io: Customer Support Service
Article 6 (Rights of the Data Subject)
Users may request access to, correction of, deletion of, or suspension of processing of their personal information. Requests to exercise these rights may be made via email (hello@b-works.link) or phone (0507-1325-3472), and the company will take action without delay.
Article 7 (Measures to Ensure the Security of Personal Information)
- Administrative Measures: Establish and implement internal management plans, conduct regular employee training
- Technical Measures: Encryption of personal information, access rights management, installation of security programs
- Physical Measures: Access control for computer rooms, data storage rooms, etc.
Article 8 (Personal Information Protection Officer)
Chief Privacy Officer
Name: Park Young-soo | Position: CEO
Contact: 0507-1325-3472
Email: hello@b-works.link
For reporting or consulting regarding other personal information violations:
- Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118)
- Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
- Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301)
- National Police Agency Cyber Safety Bureau (ecrm.police.go.kr / 182)
This Privacy Policy will take effect on January 1, 2025.